FAQs

We know starting psychiatric care can come with questions. Find some answers to some of the most common questions about appointments, treatments, pricing, and more.

Questions?

Appointments are conducted through a secure, HIPAA-compliant video platform. You can connect from anywhere in Texas using your computer, tablet, or smartphone.
Your first visit includes a comprehensive evaluation, discussion of your concerns and history, and development of a personalized treatment plan.
Appointment availability varies. Concierge members receive priority scheduling.
Initial psychiatric evaluations typically last 60–90 minutes.
Follow-up appointments are individualized based on your treatment.
At this time, Kind Mind & Wellness provides psychiatric care for adults ages 18 and older.
We kindly ask for at least 48 business hours’ notice for cancellations or appointment changes. Late cancellations and missed appointments will be subject to a fee.
Patients can contact the office through the patient portal or by phone during regular business hours. Concierge members also receive enhanced between-visit communication.
Yes. With your permission, family members or loved ones may participate in your care.
At this time, we are a cash-pay practice and do not bill insurance directly. We can provide a superbill for you to submit to your insurance for possible out-of-network reimbursement.
Yes. Patients may transition to Kind Mind Signature Care at any time.
Yes. We provide psychiatric evaluation and medication management for eating disorders and work collaboratively with other members of your treatment team when appropriate.
Yes. Ketamine treatment is available for appropriate patients following a comprehensive psychiatric evaluation.
Yes, we do. ADHD treatment is offered following a comprehensive psychiatric evaluation.
Yes, when clinically appropriate. Controlled medications are prescribed following a thorough evaluation and in accordance with state and federal regulations.
Yes. Medication-assisted treatment, including Suboxone®, may be offered when clinically appropriate as part of a comprehensive treatment plan.
Refill requests can be submitted through the patient portal and are typically processed within 2–3 business days.
If a higher level of care is recommended, we will discuss appropriate treatment options and help coordinate referrals to ensure you receive the support you need.